Privacy Policy
Thank you for choosing to be part of our community at Creative Nexus (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any terms in this Policy, please discontinue the use of our website and services.
This Privacy Policy applies to all information collected through:
- Our website (https://creativenexusindia.com/)
- Any related subdomains or service platforms
- Any sales, marketing, support, or event activities
(Collectively referred to as the “Sites”)
1. INFORMATION WE COLLECT
We collect personal and non-personal information to provide, improve, and secure our services.
A. Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Request information about our services
- Submit inquiries or support requests
- Schedule consultations
- Fill out forms
- Subscribe to newsletters
- Engage with us through email or calls
This may include:
1. Contact Information
- Name
- Email address
- Phone number
- Company name
- Address
2. Account or Access Credentials
- Username (if applicable)
- Passwords and authentication details
3. Payment Information
If you purchase a service, we collect necessary payment data such as:
- Credit/debit card number
- Billing information
All payment data is securely processed and stored by our payment processor, not by Creative Nexus.
4. Optional Information
Any additional details you voluntarily provide, such as project briefs, files, guidelines, or brand assets.
B. Information Automatically Collected
When you visit our website, certain information is collected automatically:
Technical Data
- IP address
- Browser type and version
- Operating system and device type
- Internet service provider
- Location (country, region, city)
Usage Data
- Pages viewed
- Time spent on pages
- Click patterns
- Referral links
- Date/time stamps
This information is essential for:
- Site optimization
- Analytics
- Security
- Troubleshooting
Cookies & Tracking Technologies
We use:
- Cookies
- Web beacons
- Pixels
- Log files
Cookies help improve your browsing experience and allow us to analyze website usage.
C. Information From Third Parties
We may receive data from:
- Social media platforms
- Advertising networks
- Public databases
- Marketing partners
- Analytics providers (e.g., Google Analytics)
This information may include profile data, behavioral data, or engagement metrics.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various legitimate business purposes:
A. Service Delivery
To provide, manage, and improve our services, including:
- Project communication
- Proposal sharing
- Delivering final assets
- Customer support
B. Administrative Communication
To send:
- Service updates
- Policy changes
- Account notifications
C. Marketing & Promotions
We may send:
- Newsletters
- Product/service updates
- Promotional offers (in line with your preferences)
You may opt out at any time.
D. Analytics & Performance
To understand site usage and improve user experience.
E. Security & Fraud Prevention
To monitor, detect, and prevent unauthorized access or malicious activity.
F. Legal Compliance
To comply with legal obligations, governmental requests, or court orders.
3. HOW WE SHARE YOUR INFORMATION
We do not sell personal information.
Your information may be shared only under the following conditions:
A. With Your Consent
When you explicitly authorize sharing.
B. Legal Requirements
To comply with:
- Law enforcement requests
- Legal processes
- Court orders
C. Service Providers
With third-party vendors who perform functions on our behalf such as:
- Analytics
- Hosting
- Email delivery
- Payment processing
- Cloud storage
These providers are bound by confidentiality obligations.
D. Business Transfers
If Creative Nexus undergoes:
- Merger
- Acquisition
- Asset sale
Your information may be transferred as part of that transaction.
4. COOKIES & INTERNET TRACKING
We use cookies to enhance your browsing experience.
Types include:
- Session cookies (expire when browser closes)
- Persistent cookies (stored until deletion)
Cookies help us:
- Maintain user sessions
- Understand visitor behavior
- Improve website structure
- Enable certain functionalities
You may disable cookies in your browser settings, but some features may not work properly.
5. GOOGLE ANALYTICS
We use Google Analytics to track website activity.
Google may collect:
- IP address
- Device information
- Usage behavior
Google processes this data per their Privacy Policy:
https://policies.google.com/privacy
You may opt out using:
https://tools.google.com/dlpage/gaoptout/
6. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to servers located outside your country.
By using our services, you consent to such transfers.
We ensure appropriate safeguards under GDPR rules such as:
- Standard Contractual Clauses (SCCs)
- Data Protection Agreements (DPAs)
7. DATA RETENTION
We retain your information only as long as necessary for:
- Fulfilling service purposes
- Legal requirements
- Security needs
After the retention period:
- Data is deleted or anonymized
- If not possible, securely isolated until deletion
8. DATA SECURITY
We use industry-standard security measures to protect your data.
However, no method of online transmission is 100% secure.
Users share information at their own risk.
9. YOUR GDPR RIGHTS
If you are located in the EEA, UK, or similar jurisdictions, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent anytime
To exercise your rights, contact us at:
📩 info@creativenexus.in
You may also lodge a complaint with your local data protection authority.
10. CHILDREN’S PRIVACY
Our services are not intended for individuals under 16 years of age.
We do not knowingly collect children’s personal data.
If discovered, such data will be deleted promptly.
11. LINKS TO THIRD-PARTY WEBSITES
Our site may contain external links.
Creative Nexus is not responsible for the privacy practices of third-party sites.
We encourage you to review their policies before sharing information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
Updated versions will include a revised “Last Updated” date.
Continued use of our website means acceptance of these changes.
13. CONTACT INFORMATION
If you have questions, requests, or concerns about this policy, contact us:
📧 info@creativenexus.in
United States Office
631 4th Ave #3021
Brooklyn, NY 11232, United States
Gurugram Office
Plot #1SP, Sector 27, Golf Course Rd
DLF Phase 1, Gurugram, Haryana 122022, India
Bengaluru Office
Vaishnavi Signature No. 78/9
Outer Ring Road, Bellandur Village
Varthur Hobli, Bengaluru, KA 560103, India
